Cancellation

If you need to cancel your appointment you must give 24 hours notice, if you fail to do so, you will be charged 20% at your next appointment. If you paid online you will be refunded 80 percent.

No-Shows for booked appointments

There will be a $50.00 fee if you are a no show for your booked appointment. If you paid online you will be refunded percent.

Pre-paid treatments

If you are not able to complete your pre booked and pre-paid treatments, (with more than 24 hours notice) you will be able to reschedule your appointments at a later date.

Late Arrival

If you are late for your appointment you may not be able to get your full treatment if other clients are waiting.

15 minutes past your booked appointment time will be considered a No Show and you will be charged extra as per the No Show policy.